£19.99
add to cartTelephone Selling
Telephone selling training course to develop telesales techniques and sales using the selling equation, AIDA formula and other strategies
Telephone Selling
This telesales training pack provides you everything that you need to know to develop a concrete telesales process within any organisation. This telesales learning toolbox is designed to prepare individuals and trainers on how to introduce an effective telesales process in any organisation. It provides a strong foundation in telesales and how to develop an effective telesales process capable of delivering excellent results.
Learning Objectives
Within this Training Pack participants will learn about:
- What is Telesales?
- Seven Deadly Sins - Sales and The Telephone
- The Selling Equation
- The Telesales Process
- Various Telephone Techniques
- How To Manage First Impressions
- Managing the Actual Call
- Voice and Attitude - The Sales Process.
- Stages of the Call
- The AIDA Formula
- Using a Script
- Believability - Buying.
- Why People Buy?
- Why People Don't Buy?
- Features and Benefits - How To Handle Objections and Manage Transitions
- Identifying Buying Signals and Closing The Sale
Who Will Benefit From This Learning Toolbox
Whether you are interested to learn about selling by telephone for yourself or you want to instruct your staff or clients on how to implement a successful telesales strategy this training pack will accommodate these various needs.
All of this with every Learning Plus Toolbox....
- Learning PowerPoint Presentation
- Participant Manual (unlimited copies permitted)
- Action Plan for Participants
- Training Icebreakers and warm ups
- Training Games and Guides
- Training Energisers and Closers
- Course Evaluation Form
- Recommended Reading
Especially for Trainers
- Permission to add you own logos and deliver the learning materials as your own, as often as required
- Unlimited rights to use where, when and as often as required for your organisation
- Permission to customise, adapt or modify to meet your exact training needs
- Detailed learning material developed and tested by experienced trainers
- Instant download after placing your order
- Save time, money and considerable effort
- Generate New income streams by broadening the range of training your organisation can offer
£19.99
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