Interviewing Skills

The interview still remains one of the main methods for collecting information within the organisation.  However in most organisations very little effective interviewing skills training is provided to employees.  This interviewing skills learning toolbox is designed to introduce and develop effective interviewing skills within participants within a number of real applied settings.

Learning Objectives

Within this Training Pack participants will learn about:

• Interviewing Skills and The Organisation.
  - What is an Interview?
  - Main Types of Interviews
  - The Interview Process
• Questioning and Listening Skills.
• Biases in Selection.
  - Expectancy Effect
  - Primacy Effect
  - Information Seeking Bias
  - Contrast and Quota Effect
  - Stereotyping
• The Counseling Interview.
  - Factual Interchange
  - Opinion Interchange
  - Joint Problem Solving
  - Decision Making
• The Recruitment Interview.
  - Mutual Preview
  - Assessment
  - Negotiation
• The Performance Appraisal Interview.
  - Goal Setting
  - Training
  - Dissatisfaction
  - Discipline
  - Reorganising
  - Management
  - Outside Agencies
• The Grievance/Discipline Interview.
  - Key Things To Remember
  - Corrective Action

Who Will Benefit From This Learning Toolbox

Whether you are interested to learn about interviewing skills for yourself or you want to instruct your staff or clients on how to conduct an effective interview this training pack will accommodate these various needs.

All of this with every Learning Plus Toolbox....

• Learning PowerPoint Presentation
• Participant Manual (unlimited copies permitted)
• Action Plan for Participants
• Training Icebreakers and warm ups
• Training Games and Guides
• Training Energisers and Closers
• Course Evaluation Form
• Recommended Reading

Especially for Trainers

• Permission to add you own logos and deliver the learning materials as your own, as often as required
• Unlimited rights to use where, when and as often as required for your organisation
• Permission to customise, adapt or modify to meet your exact training needs
• Detailed learning material developed and tested by experienced trainers
• Instant download after placing your order
• Save time, money and considerable effort
• Generate New income streams by broadening the range of training your organisation can offer