£39.99
add to cartInterpersonal Skills
Interpersonal Skills training course includes an Introduction to Interpersonal Skills, Behavioral Types and Emotional Intelligence for the trainer and the organisation
Interpersonal Skills
How many times has poor interpersonal skills damaged your organisation in terms of lost business, impaired customer relationships and lack of coordination of internal processes?
This interpersonal skills training pack delivers key concepts and techniques that can be immediately applied to maximise staff interpersonal skills to maintain competitive advantage.
Learning Objectives
Within this Training Pack participants will learn about:
- Introduction to Interpersonal Skills.
- Working Together
- Technical and Emotional Competence
- Traditional Assets
- Emotional Capital
- Knowledge Capital - Behavioral Types
- The Role of Behavior - Push Styles
- Aggression
- Assertion
- Persuasion - Pull And Moving-Away Styles
- Questioning
- Listening
- Exploring
- Building on Common Ground) - Emotional Intelligence
- Emotion and The Organisation
- Personal and Social Competencies
- Positive and Negative Thinking
Who Will Benefit From This Learning Toolbox
Whether you are interested to learn about interpersonal skills for yourself or you want to instruct your staff or clients on interpersonal skills and the organisation, this training pack will accommodate these various needs.
All of this with every Learning Plus Toolbox....
- Learning PowerPoint Presentation
- Participant Manual (unlimited copies permitted)
- Action Plan for Participants
- Training Icebreakers and warm ups
- Training Games and Guides
- Training Energisers and Closers
- Course Evaluation Form
- Recommended Reading
Especially for Trainers
- Permission to add you own logos and deliver the learning materials as your own, as often as required
- Unlimited rights to use where, when and as often as required for your organisation
- Permission to customise, adapt or modify to meet your exact training needs
- Detailed learning material developed and tested by experienced trainers
- Instant download after placing your order
- Save time, money and considerable effort
- Generate New income streams by broadening the range of training your organisation can offer
£39.99
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